Close up of a tablet screen showing MyAccount

MyAccount

Go online and take control

Log in or sign up to our self-service system

MyAccount is our online portal for managing many aspects of your home directly. You can pay your rent, arrange repairs and do so much more where and when it suits you. We're constantly looking for new ways to improve the service and will be adding new features. So why not join the more than 4,000 customers who are already using MyAccount and sign up now?

We run two versions of MyAccount - one for customers in our northern region and one for those in the south. Follow the instructions below to sign up or log in.

DE & NG postcodes

Futures customers with a postcode starting with either DE or NG can use the button below.

Log in / Sign up
CB, CV, LE, NN & PE postcodes

Futures customers with a postcode starting with CB, CV, LE, NN or PE should use the button below.

Log in / Sign up

We are aware that some customers are encountering problems with the buttons above. We are liaising with our suppliers to resolve this but in the meantime please click here to visit the site if you have a DE or NG postcode, and click here if your postcode starts CB, CV, LE, NN or PE.

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