We have a multi-channel contact centre which is available to help customers do business with us in the most effortless way possible.
It is open:
Monday to Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm
Write to us:
Customer Services Team
Futures Housing Group
Asher Lane Business Park
Our phone number is 0300 456 2531.
Our out-of-hours, emergency-only service can be reached on 0300 456 2531.
Please note that this service is only to 'make-safe' any immediate hazards and is not a full repairs service.
We take your privacy seriously.
If you wish to request any data we hold on you or have a complaint about the way we have handled your personal data, our data protection team is here for you.