We can help if you are experiencing unsocial behaviour in your home such as:
• Property /Garden neglect
• Fly-tipping / Rubbish
• Vehicles / Parking
Before you contact us
In most cases there are steps you can take to resolve the issue without involving anyone else.
Sometimes, people don’t realise they are creating unsocial behaviour or being un-neighbourly. Try and talk to your neighbour when the issue first arises and explain the impact they are having.
• Don’t speak to them about the issue when you’re feeling angry or upset
• Choose a time that’s best for everyone
• Plan what you’re going to say, before you say it
• Talk face-to-face if possible
• Be clear about what the problem is, the impact it is having on you and how you think it could be resolved
• Stay calm, polite and pleasant
• Be prepared to listen to their side of the story
• Try to come to an agreement that everyone is happy with
• Don’t put yourself at risk, leave straight away if people are aggressive or threatening
• If you don’t feel confident talking to your neighbour or finding a time when you’re both in is tricky, download our “Dear Neighbour” template here, change the bits in yellow to relate to your situation and pop it through their letterbox.
If you’ve tried talking to your neighbour and are unable to reach an agreement, you can tell us to see what we can do to help. You can also tell us about anything else that’s happening in your neighbourhood.
It may be that we’re not the best people to help you with your issue. We may suggest you talk to your local council or another organisation and we’ll work with them to support you.
Please tell us:
• What has happened (who, when, where, what and why)
• The impact of the crime
• Your report to the police or other agencies and any agreed next steps
• How you’d like us to contact you
We work with the police and other agencies based on the information you’ve provided to help ensure safety and a joined-up response where criminal activity is taking place.