Paying Rent.

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MyAccount is the easiest, quickest and most popular way for customers to pay rent, review account details as well as report repairs.

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Direct Debit
Standing Order
Online
Struggling to pay?

Many customers pay their rent by Direct Debit – it’s quick, easy and convenient. Payments are automatically collected each month on a date agreed by you. Contact us on 0300 456 2531 to set up yours today. 

Standing Orders can be paid weekly, fortnightly, four weekly or monthly. You set it up with your bank for a fixed amount. Make sure you include your eight-digit tenancy reference number to ensure the payments are made into your rent account. 

If your tenancy is with Futures Homescape Limited (check page 2 of your tenancy agreement), use these details: 

• Sort code: 60-17-33 

• Account number: 11001224   

If your tenancy is with Futures Homeway Ltd (check page 2 of your tenancy agreement), use these details: 

• Sort code: 60-17-33 

• Account number: 11034467

If you don’t have a MyAccount login but still want to pay your rent online, you can do so through online banking directly to us.  If your tenancy is with Futures Homescape Limited (check page 2 of your tenancy agreement), use these details to set up payment:

Futures Homescape Limited 

• Sort code: 60-17-33 

• Account number: 11001224 

• Your eight-digit tenancy reference number.  

If your tenancy is with Futures Homeway Ltd (check page 2 of your tenancy agreement), use these details to set up payment:  

Futures Homeway Ltd 

• Sort code: 60-17-33 

• Account number: 11034467 

• Your eight-digit tenancy reference number.  

IMPORTANT NOTE: If you do not quote your full eight-digit tenancy reference number your payment may not be allocated to your account. 

If you are having difficulty paying your rent, please contact our friendly Money Advice team on 0300 456 2531 or visit our Money Advice page. 

Or visit any of the following websites for more information and advice: 

Citizens Advice 

Community Law Service 

Derbyshire Housing Aid 

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