Antisocial behaviour

What to do when other people's behaviour causes problems

We can help if you are experiencing antisocial behaviour in or around your home. This includes problems with:

  • noise
  • animals and pets
  • neglected properties or gardens
  • fly-tipping or rubbish
  • boundaries
  • vehicles or parking.

If someone is threating you or another person or you see a crime being committed, you should ring the police. Call 999 in an emergency or 101 if it's not an emergency.

Read our anti-social behaviour policy here.

Before you contact us

In most cases there are things you can do to help resolve the issue yourself. See our tips and advice below on how to approach this.

It's good to talk
What if I can't resolve the issue?

Sometimes, people simply don’t realise they are behaving in an antisocial way or being un-neighbourly. Try and talk to your neighbour when the issue first arises and explain how what they are doing is affecting you.

Top tips

  • Don’t speak to them about the issue when you’re feeling angry or upset.
  • Choose a time that’s best for everyone
  • Plan what you’re going to say, before you say it.
  • Talk face-to-face if possible.
  • Be clear about what the problem is, how it is affecting you how you think it could be resolved.
  • Stay calm, polite and pleasant.
  • Be prepared to listen to their side of the story.
  • Try to come to an agreement that everyone is happy with.
  • Don’t put yourself at risk. Leave straight away if people are aggressive or threatening.
  • If you don’t feel confident talking to your neighbour or it's difficult to find a time when you’re both in, download our 'Dear neighbour' template here. Change the text in yellow to relate to your situation and pop it through their letterbox. 

If you’ve tried talking to your neighbour and can't reach an agreement, you can tell us to see what we can do to help. You can also tell us about anything else that’s happening in your neighbourhood.

It may be that we’re not the best people to help you with your issue. We may suggest you talk to your local council or another organisation and we’ll work with them to support you.

Please tell us:

  • What has happened (who, when, where, what and why).
  • How the crime or antisocial behaviour has affected you.
  • About any contact you have had with the police or other agencies and any agreed next steps.
  • How you’d like us to contact you.

We work with the police and other agencies based on the information you’ve given us to help ensure safety and a joined-up response where criminal activity is taking place.

I want to report anti-social behaviour

To find out about how we manage your personal data, take a look at our privacy notice.

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