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Opening hours over the festive period

13 December 2021

Our main offices will be closed from 2pm on Friday 24 December until 8:30am on Tuesday 4 January for the festive period.

During this time we will be operating on an emergencies-only basis. If you have an emergency in your home while our offices are closed, you can call 0300 456 2531 and our out-of-hours contact centre will be available to support you. You can also use MyAccount to manage your home, including reporting non-urgent repairs, updating your personal details and setting up Direct Debits. 

Don't forget, you can also use our new Help Hub to find a wide variety of information about your home, including self-help videos to support you with simple repairs.

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