Important update for customers receiving Universal Credit

As the increased rents have come into effect this week, if you haven't already updated your rent amounts (which your 'to-do' list should be prompting you to do) you need to do that as soon as possible.

That's not the end of the process though. We will then get a message to confirm your new, higher rent and after that you will need to confirm it one more time before you will see an increase in your UC payments. So please keep an eye on your journal and make sure you action this to receive your increased housing costs.

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