As we go into the long Easter weekend we wanted to update everyone on what’s been happening at Futures Housing Group this week in relation to coronavirus.
Things generally have been more stable compared to the previous weeks as our customers and staff have adapted to the many changes the outbreak has brought.
We want to thank our customers for being understanding and supportive of the changes we have made at Futures, such as restricting repairs to emergency-only work and putting planned home moves on hold. We also want to give particular thanks to our front-line repairs and care teams who are continuing to provide emergency support where essential.
We have made some changes at four of our community centres this week to support NHS staff. Customers living near our centres at Connaught Court in Alfreton, Gladstone Avenue in Heanor, Peverill Court in Ripley and New Breck/Manor Farm in Belper may see people coming and going in the coming days and weeks. As you may know, we closed all our community centres very early on the outbreak to support social distancing measures. These four centres above have now been set aside as ‘break areas’ for local community NHS staff where these key workers, who are so crucial at this time of crisis, can take breaks, use the toilet facilities, wash their hands and plug in IT equipment such as laptops and phones. The centres are still not available for customer or community use at this time. Please ensure that you respect social distancing rules if you see anyone going into or out of these centres as they are likely to be NHS workers taking a much-needed break.
We would like to wish all our customers a happy Easter despite the challenges of being in lockdown. Please stay safe, stay home, protect the NHS and save lives.