Customer on cloud nine in supported housing

A disabled pensioner has discovered a new lease of life and peace of mind after moving into sheltered housing provided by Futures Housing Group.

Arthritis sufferer Cloud Rogers-Kerney, 71, lived in fear of falling in her two-storey Daventry home before moving into Saxon House, Northamptonshire. Now, she says she has found a new lease of life in her new home, with ready-made friendships, a beautifully maintained home and access to life-saving technology.

Futures is highlighting Cloud’s story as part of a national Starts At Home campaign which raises awareness of the importance of supported housing.

Cloud said: “I remember Daventry District Council giving me choices; a bungalow, ground floor flat or supported housing.

“If someone had told me three months ago that I’d be living in supported housing I would have laughed, this isn’t where I expected to be but it’s absolutely right for me.”

Cloud has arthritis in both knees and other associated health challenges but says her new home’s built-in Telecare service, also provided by Futures, has given her a new peace of mind.

She said: “Everything was against me in my old house. I feel so safe now, safer than ever. Everything here is geared up for mental and physical security. I can’t even remember what my life was like in my home before.”

Supported housing is a crucial part of the housing market, especially when providing homes for often vulnerable and elderly people.

Suki Jandu, Group Director of Customer Experiences at Futures, said: “We aim to provide safe, secure, quality housing for our customers and it’s wonderful to hear that we can make such a difference.

“It’s important to remember the impact supported housing has on elderly and vulnerable people, often it provides more than just a roof over their heads.”

Starts at Home Day, Friday 31st August, is a day in which day the housing sector comes together to celebrate and champion the value of supported housing.

Google translate Google translate
click to choose
Colour contrast Contrast
Font size Text size