We have a multi-channel contact centre which is available to help customers do business with us in the most effortless way possible.
It is open:
Monday to Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm
Before you get in touch, check out our smart FAQs at the side of the screen and solve your issue without picking up the phone or emailing us.
Write a letter to us and post it to:
Customer Services Team
Futures Housing Group
Asher Lane Business Park
Before you call us, remember we can answer most questions through our smart FAQs. You can find them at the side of this screen.
Our phone number is 0300 456 2531.
Our out of hours, emergency-only service can be reached on 0300 456 2531.
Please note that this service is only to "make-safe" any immediate hazards and is not a full repairs service.
At Futures Housing Group, we take your privacy seriously.
If you wish to request any data we hold on you or have a complaint about the way your personal data is handled, our data protection team are here for you.