We want to hear from you
You can contact us in a number of ways:
- General enquiries: 01773 573100
- Repairs helpdesk: 0800 015 2076
Lines are open:
- 08:00 –17:00 Monday, Tuesday, Thursday and Friday
- 08:00 –16:00 Wednesday
Outside office hours
- Emergency repairs: 0800 328 3159
- Homelessness service: 08456 058 058
Write or visit
PO Box 6458
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Visiting in person
For tenancy and general enquiries:
- 08:30 –17:00 Monday to Friday
How to find our Head Office
When using a Sat Nav please use DE5 3SW as the postcode.
From the A38 – exit at the A610, take the B6441 towards Ripley. The Town Hall is on your right as you approach the town centre. From the Town Hall take the B6179 along Church Street, taking the left lane towards Swanwick.
After passing the Lidl supermarket on your left, follow the road as it forks to the left (signposted Hammersmith). Continue along this narrow road travelling downhill, past the King William nursing home on the right and under a road bridge.
Continue towards Pentrich and on the right hand side you will see the office building (a glass-fronted building) just before a second road bridge. Visitor parking is available to the front of the building.
For local bus information click here