Everyone should be able to enjoy their home and to feel secure within their community.
The way in which Futures Homescape together with its partners, deals with Anti-Social Behaviour (ASB) is based on the ethos of the Respect Agenda and the promotion of a modern culture of respect.It sets out relevant legislation and associated remedies available to us.
‘Where people feel confident, safe and supported, they will be able to come together with others in their neighbourhood to build trust, share values and agree what is acceptable behaviour’. The Respect Agenda
We recognise that persistent ASB can significantly affect the quality of life of residents, and is of concern to a significant number of our tenants and the wider neighbourhood. We are committed to taking action on ASB and benchmarking and testing satisfaction with our services to ensure that they are effective.
There are a wide range of tools which are available to Registered Social Landlords (RSL’s) which comprise both non-legal and legal remedies. We will always try to resolve issues using non-legal methods where this is appropriate. However where the ASB is so severe or where non-legal remedies have failed, we will use the legal remedies available.
We are committed to fully supporting complainant(s) and witness(es). Where it becomes apparent during investigations that the perpetrator also has support needs, we will signpost them to support agencies, and assist them to engage with support where appropriate. This need may be as a direct or indirect consequence of substance abuse, alcohol abuse, mental health or disability.
Please click on the links below to find out further information;
Click here to view the 'Amber Valley Community Safety Partnership ASB Pledge'
