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Futures Housing Group
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Complaints and Compliments

We aim to keep standards high and deliver excellent services to our customers but appreciate that sometimes you may be dissatisfied with the service you receive.

We welcome all comments, suggestions, complaints and compliments, and use your feedback to improve and develop our services.

There are several options for how you can give us your feedback:

  • Visit our brand new Customer Portal, LinX
  • Complete our online complaints form
  • Email us at enquiries@futureshomescape.co.uk
  • Telephone us on 01773 573100
  • Write to us or visit us at Futures Homescape, PO Box 6458, Asher Lane, Ripley, Derbyshire DE5 3BF